Jason, great piece on KPIs, I couldn't agree more. I think empowering a manager accustomed to 'doing it this way' to use KPIs is a good start, this works best when the senior management team of the organization buys into the concept and not only provides support, but respects the KPI driven decisions being made.
Paul, really appreciate that! I am amazed at how many people have a 'doing it this way' mentality. While the popular vantage is to accept there will be failures and grow from them, many people act almost as the proverbial 'beaten dog' clinging to things that are wrong in the hopes they will be validated.
Better to let them take small chunks and get comfortable with new decision making tools.
Jason, great piece on KPIs, I couldn't agree more. I think empowering a manager accustomed to 'doing it this way' to use KPIs is a good start, this works best when the senior management team of the organization buys into the concept and not only provides support, but respects the KPI driven decisions being made.
Paul, really appreciate that! I am amazed at how many people have a 'doing it this way' mentality. While the popular vantage is to accept there will be failures and grow from them, many people act almost as the proverbial 'beaten dog' clinging to things that are wrong in the hopes they will be validated.
Better to let them take small chunks and get comfortable with new decision making tools.
We are all in this together!